TCT enters into a long-term contract with Panasonic:

El Segundo, CA- June 3, 2000. Transnational Computer Technology (TCT) is pleased to announce that Panasonic has decided to purchase SARA2000 as its service management system. The agreement will provide Panasonic with an unlimited worldwide usage of all SARA2000 core modules including:

TCT will also assist Panasonic with the customized implementation of the system.

Panasonic, a subsidiary of Matsushita, is the leading Northern American supplier of consumer electronics, office products, audio and video technology, industrial components, and computer products. The company recently took into consideration the increasing importance of providing after-sales service to its customers, concluding in the process, that its homegrown mainframe system was inadequate.

Panasonic then embarked on an extensive search for the possible CRM packaged solutions that suited its needs. In the end, SARA2000 proved to be the only service management system that fulfilled all of the company's requirements. TCT offers integrated information system solutions for service management. SARA2000 (Service And Repair Automation) is the industry's premier customer service and support management system, which provides an integrated set of modules for call management, help desk, field service, depot repair, inventory control, sales support, warranty verification, claims processing, service marketing, contract administration, and Internet-based support. TCT has successfully implemented enterprise software solutions for major manufacturers and service providers within a variety of industries, such as Consumer Electronics, Telecommunications, IT, Utilities, and many others.

Pete Scheips, the Panasonic's Assistant General Manager, has stated that he is looking forward to the SARA2000 implementation: " SARA is so far superior to any ERP package or service management systems out there on the market, that our decision was a no-brainer. We can't wait till we get the system running!"